Chief operating
officer (COO)
A small team building the SMS testing tool telecom teams actually trust — now looking for a COO to run the day-to-day and keep us growing profitably.
About TelQ
TelQ Telecom is a globally recognized provider of SMS quality assurance services, founded in 2016. We help operators, aggregators, and platforms verify what really hits the handset. We're small but mighty — and still the first choice for the biggest players in the industry. Customers consistently praise us for the best UI and most reliable solution on the market. That's where you come in.
The role
As our COO, you'll take over the day-to-day running of TelQ, so our founder can focus on vision, strategy and key partnerships. The role carries real ownership and its impact shows from day one.
Your mission: keep TelQ growing profitably by improving how every team works, owning the budget and EBITDA, and turning our growth plans into results.
Operations and process improvement
- Work closely with every team to spot bottlenecks, design improvements and personally drive process initiatives through to implementation.
- Set team priorities, goals and a regular management rhythm (team syncs, monthly reviews) across the company.
Finance and performance
- Own the annual budget and track spend, revenue, margins and EBITDA monthly, flagging deviations and agreeing corrective actions.
- Together with the CEO, support the sales team to optimize processes for maximizing revenue growth.
- Support the sales team with strategy, pricing decisions, and resources.
- Represent TelQ at key industry conferences and events alongside the sales team.
- Join calls and meetings with important clients and partners on strategic projects.
- Support the Marketing team on growth marketing: priorities, campaigns and conversion.
- Work closely with the Product Owner on product development.
Beyond the day-to-day
- Act as authorised signatory for employment contracts, contract annexes, employment certificates and other company documents.
- Manage vendors and suppliers, including the global test-number network and key tools.
- Oversee compliance matters (GDPR, telecom and messaging regulations).
- Deputise for the CEO when they are unavailable.
Who you are
Key skills and experience
- 10+ years of experience. Including at least 4–5 years in a senior operations, general management or COO-type role.
- Background in telecom, A2P SMS/CPaaS or B2B SaaS. Understanding of SMS delivery (routing, aggregators, carriers, DLRs, sender IDs) is a strong plus.
- Strong financial skills. Budgeting, P&L, EBITDA and cash flow management, ideally in a lean or self-funded company.
- Proven track record of improving processes and driving change across several teams.
- Commercial mindset.
- Growth marketing and SaaS metrics. Good understanding of MRR, CAC, conversion and churn.
- International suppliers and partners. Experience working with international suppliers and partner networks.
- Compliance knowledge. Working knowledge of compliance topics such as GDPR and telecom regulations.
- Hands-on, structured, and pragmatic. Able to move quickly between strategy and execution in a small, international team.
- Fluent in English.
What you get
What we offer
Why TelQ
Why join us
- Start-up environment with financial stability. And a real opportunity to grow a successful SaaS platform.
- Competitive salary & great benefits.
- Ability to make a significant impact. We are a relatively small company and all of your actions will have a significant impact on the whole team.
- Great company culture. We are a small, friendly team that likes to take good care of each other and grow together.
How to apply
Send us your application
If you want to make an impact, submit your CV in English to hr@telqtele.com and join our team.
Note: Only short-listed candidates will be contacted.