About TelQ

We built the tool
we wished existed

TelQ started in 2016 from a simple frustration: there was no reliable, independent way to know if your SMS actually delivered. Now we're the industry's most trusted SMS testing platform, and we're just getting started.

TelQ team members gathered around a table in the Belgrade office, smiling in front of a colorful mural, a snapshot of the people behind the platform
📍 Belgrade HQ, 2025
100M+Tests performed
180+Countries
25+Team members
10+Nationalities

Our story

Ten years of building trust in SMS

TelQ was born from a problem we saw firsthand in the telecom industry: SMS suppliers were reporting delivery on messages that never arrived. There was no independent way to verify the truth.

So we built one. Starting with a small network of test SIMs and a simple platform, we've grown into the most trusted SMS testing tool in the industry, without ever losing sight of why we started.

The "Q" in TelQ stands for quality. It's a capital letter for a reason.

2016
TelQ is founded in Hamburg
Oleg Makarov launches TelQ Telecom GmbH with a clear mission: give telecom professionals an independent, ground-truth view of SMS delivery quality.
2017–2018
First major customers & coverage expansion
The platform gains traction among SMS aggregators across Europe. Coverage expands rapidly as we build out our real SIM network across 50+ countries.
2020
10 million tests milestone
TelQ processes its 10 millionth test, a reflection of the growing industry need for independent SMS quality assurance at scale.
2021
Belgrade hub opens
TelQ Telecom DOO is established in Belgrade, growing the engineering and operations team significantly and establishing our Central European presence.
2023
1st Prize: Best SMS Testing Solution
TelQ wins first prize at the Antonio Meucci Global Telco Awards in the category of Best SMS Testing Solution. Validation from the industry we serve.
Best SMS Testing Solution 2023
2024
Three awards at Antonio Meucci Global Telco Awards
A landmark year: TelQ wins Excellence Award as Best Europe Provider, High Distinction for Revolutionary Contribution, and CCO Oana Dukanac is recognized as Leading Female Telco Executive.
Best Europe ProviderRevolutionary ContributionLeading Female Telco Executive
2025
Three more awards & ClickTerm launch
Another strong year: TelQ wins three Antonio Meucci awards, and at the end of the year launches ClickTerm, a new product bringing the same quality-first approach to digital consent management.
Best Testing SolutionOutstanding Performance Telco Team"Progressive" Telco WorkplaceClickTerm launched
2026
100 million tests milestone
TelQ surpasses 100 million tests processed, a reflection of the trust the global telecom industry places in our platform every single day.
100M+ tests processed

What we stand for

Values that show up in every line of code

These aren't words on a wall. They're the principles behind every product decision, every customer interaction, and every hire we make.

Quality

The capital Q in TelQ

Quality is so integral to us that it's in our name. We hold our product, our service, and ourselves to the highest standard, because the whole point of TelQ is to help others measure quality.

Ownership

Making an impact

Every TelQer owns a part of their process and takes the best care of it. We always ask "How can I help solve this?" Never "Whose job is it?" That mindset shapes everything we build.

Integrity

Standing your ground

We have a strong moral compass and we don't stray from it when decisions get hard. This applies to how we build our product, how we treat customers, and how we operate as a business.

Transparency

Our mission

As a quality assurance platform, bringing transparency to the SMS industry is literally our purpose. That same openness defines our company culture and every customer conversation we have.

Simplicity

The simplest way is the best way

We don't like noisy interfaces or information overload. Our goal is always to make complex things simple: in our product, in our processes, and in how we communicate.

Global by default

25+ people, 10+ countries

Our team spans more than 10 nationalities. We've always built for a global industry, and our team reflects that diversity in perspective, background, and expertise.

Recognition

The industry has noticed

We don't chase awards. But when the industry recognizes what we've built, we're proud to share it.

The team

The people behind
the platform

Our working environment is agile, low in bureaucracy, and high in ownership. We invest heavily in people, because great products come from great teams.

Oleg Makarov
Oleg Makarov
Founder & CEO
Oana Dukanac
Oana Dukanac
Chief Commercial Officer
Victor Atomitl Garcia Toral
Victor Atomitl Garcia Toral
CTO
Alexander Mann
Alexander Mann
Principal Software Engineer
Anatoliy Tretyakov
Anatoliy Tretyakov
Principal Software Engineer
Pramesh Bajracharya
Pramesh Bajracharya
Senior Software Engineer
Viktor Kozykin
Viktor Kozykin
Software Engineer
Baiaman Taalaibekov
Baiaman Taalaibekov
Software Developer in Test
Tuvshinbayar Davaa
Tuvshinbayar Davaa
Senior DevOps & Security Engineer
Evgenii Zakharov
Evgenii Zakharov
Product Owner
Suzana Djuricic
Suzana Djuricic
Product Owner
Aleksandra Cvetkovic Krznanic
Aleksandra Cvetkovic Krznanic
Sales & Business Development Manager
Jelena Atanackovic
Jelena Atanackovic
Lead Account Manager
Jelena Stojsavljevic
Jelena Stojsavljevic
Senior Account Manager
Jovana Vasiljevic
Jovana Vasiljevic
Senior Account Manager
Kristina Nesic
Kristina Nesic
Senior Account Manager
Olesia Zagorodnova
Olesia Zagorodnova
Lead Marketing Manager
Marina Pilipenko
Marina Pilipenko
SEO and Ads Specialist
Anja Svecarovski
Anja Svecarovski
Customer Support Manager
Andrej Sousek
Andrej Sousek
Quality Assurance Representative
Daniel Filep
Daniel Filep
Customer Support Specialist
Luka Slovic
Luka Slovic
Customer Support Specialist
Natasa Vasilijevic
Natasa Vasilijevic
Customer Support Representative
Velinka Petrovic
Velinka Petrovic
HR Manager
Jelena Ivanovic
Jelena Ivanovic
Financial & Compliance Analyst
Ognjen Milovanovic
Ognjen Milovanovic
Billing Specialist
Narda Soskic
Narda Soskic
Office Assistant
Our second product

Introducing ClickTerm

In 2025, we went beyond SMS. ClickTerm is our clickwrap agreement platform: the same quality-first approach we applied to SMS testing, now applied to digital consent.

Capture provable consent with signed certificates
Full audit trail with IP, device, and timestamp
Reusable templates with version control
Web & mobile SDK, REST API
500 free events every month
Visit ClickTerm
ClickTerm Certificate of Acceptance, a tamper-proof digital document capturing clickwrap consent with event ID, SHA-256 hash, timestamps, and organisation details for TelQ Telecom GmbH

Where we are

Three offices, one team

Headquartered in Hamburg, with engineering in Belgrade and a presence in Dublin. We're a European company serving a global industry.

Germany
Hamburg

Our headquarters and founding home. Where TelQ started in 2016 and where our company leadership is based.

Address
Neuer Wall 71, 20354 Hamburg
Entity
TelQ Telecom GmbH
Reg.
HRB 144036
VAT
DE 309462953
Serbia
Belgrade

Our engineering and operations hub. Home to the majority of our product and technical team, opened in 2021.

Address
Bulevar Mihajla Pupina 6, 11070 Belgrade
Entity
TelQ Telecom DOO
Reg.
21594792
Ireland
Dublin

Our Irish entity supporting operations across the EU and serving customers in the English-speaking market.

Address
Block 4, Harcourt St, D02 HW77, Dublin
Entity
TelQ Limited
Phone
+353 83 003 0380

Built by telecom people
Try it yourself

Start with 25 free tests to see what TelQ does, or reach out and we'll walk you through the platform.