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Below are the most frequently asked questions answered by our team. Please don't hesitate to contact us if you can't find an answer to your question.

Frequently Asked Questions
Got questions? We've got answers. You can also contact our support center.
What are the test numbers?
We have more than 10000 live test numbers placed in their home countries. They're real SIM cards placed in handsets that have our software installed on them. This software helps us detect actual
delivery of the tests.
delivery of the tests.
Do you support ported test numbers?
Yes, our coverage includes a significant number of ported test numbers.
Are the test numbers roaming?
No, the test numbers are placed in their home countries.
Can I test your service for free?
Of course! We’re happy to offer a free plan to anyone who wants to try our service.
Is there a timeframe for testing?
No, the test numbers can be tested 24/7.
Can I escalate test numbers to my suppliers?
We forbid escalation of test numbers to suppliers especially in case of Fake DLRs as this would only increase the chances of your supplier whitelisting those test numbers.
Can I test my own phone number?
You can, but we won’t be able to retrieve the receipt confirmation if your phone does not have our software installed on it.
How often do you replace your test numbers?
We automatically disable our test numbers if we notice they are not working well. We also try to get as many fresh test numbers as possible in order to avoid whitelisting.
How often does the coverage change?
We ping our test numbers every 5 minutes and update our coverage in the UI accordingly. We also encourage you to inform us about the destinations we’re missing as we’re constantly working on expanding our coverage.
How can I use your platform?
Please register for a demo account and we’ll get in touch with you.
How can we integrate with your platform?
You can use our platform without integration or you can connect to our platform via SMPP or REST API.
Can I connect directly to my suppliers in your platform?
We strongly advise you to connect from our platform to yours and to route to your suppliers from your platform. If you connect directly to your suppliers from our platform, our quality checks will be easy to spot and the test numbers will get whitelisted. This will make the test results irrelevant and force us to replace test numbers more often, thus increasing our costs which will result in an increase of price charged per test.
Do you offer better rates for higher volume of tests per month?
For high monthly test volumes, please get in touch with our sales department to discuss personalized pricing.
Can we schedule tests?
Yes, our platform includes a Scheduler if you are integrated with us via SMPP.
Can we have multiple accounts?
Yes, you can create as many subaccounts as you need. One company can only have one main admin account, but there is no limit to the number of subaccounts. You can also control the visibility of tests for the subaccounts: either to see only their own tests or all of the company’s account tests.
What is the difference between Live Number Testing and Manual Testing?
Live Number Testing is used exclusively when you are integrated with us via SMPP, and Manual Testing is used without integration or for REST API integration.
Can I test UDH?
Yes, we support UDH testing.
Can I link multiple suppliers to one SMPP bind?
Yes, you can link as many suppliers as you wish to one SMPP bind. You may use a Service Type or TLV parameter as the unique identifier.
Can I get a walkthrough of the platform to better understand your product?
Yes, just get in touch with our sales team and we can set up a call.